A member of IAATI, Arrow Intelligence hires ex-police officers to investigate theft and fraudulent MVA claims.
A thorough background check is conducted as part of this service and all interviews are digitally recorded and can be transcribed upon request.
During the investigation we thoroughly investigate the circumstances, the Claimant’s opportunity and motive, analyse and obtain proofs of purchase, service and repair documents, registration and licensing, test alibi evidence through interview and document analysis, liaise with police, Local Area Commands and Property Crime Squads, and repairers, and provide police with details of the interested insurer should the stolen vehicle be recovered.
Arrow Intelligence provides you with regular updates throughout the life cycle of the claim allowing you to make cost-effective decisions.
At the conclusion of the investigation the insurer is provided with a detailed report discussing all relevant aspects of the investigation, allowing you to make a fact-based decision on the claim.
Our investigators are trained in targeted questioning techniques and to find the truth!
On conclusion of the investigation, all matters are diarised and a 6 week follow up is conducted in the event that the vehicle is attempting to be sold or has been recovered.
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